How do i enable customers to view jira service desk without signing up

[Ian Leau]

How do i enable my customers to view the service desk for my product without having to sign up for Jira?

[Nic Brough -Adaptavist-]

Your "customers" can see the portal and the items they raise, or are included on.  If you want them to see more, then yes, they need to sign up as a full JIRA user.  Although, if you allowed anonymous access (read only, of course) to projects, they'd also be able to see the project that way.