How do i create quick filter based on assignned in the Comments section

[Mona Siddique]

In the comments when we mention someone's name by typing @User. I want create filter to display actions assigned to users in the comments section. is this possible?

[Alana Fernando]

hi @Mona Siddique,

if you need to add a quick filter based on a user name in the comment section you may follow below steps.

1. in Quick search window click more dropdown
2. Select comment
3. enter user name you want to filter (example alana* )

If you want to filter in Advance search; use below JQL

comment ~ "<name>*" 

hope it helps! 

[Mona Siddique]

This was helpful. However above syntax does not return issues with comments where a user is referred as @UserFname Ulastname, see attached image.  if the comment plainly contains name of the user it works fine.  does it make sense?

[Alana Fernando]

hope you are saying when you search comment ~ "Gavin*"  you are not getting the ticket you mentioned in above comment. am I correct? 

But for me the same JQL works fine for both @username mentions and text names available in comment section. 

[Mona Siddique]

That's correct! JQL is not returning where name is mentioned as @Fname Lname

[Alana Fernando]

well it is working for me. :-(.

I suggest you to contact Atlassian support on this issue.