How do I unlock a locked field

[Felicia Nieminen]

How do I unlock a locked custom field in Jira? (without Scriptrunner) - Do I need to buy an ad-on for this?

[Nic Brough -Adaptavist- · Accepted solution]

Welcome to the Atlassian Community!

You can not unlock fields on Cloud (and you can only do it by database manipulation on Server/DC systems).

Fields are locked for a reason - it prevents us admins mis-configuring them and hence breaking what they are for.

Instead of trying to unlock a field, could you explain why you think you want to unlock and reconfigure the field?

[Felicia Nieminen]

Hi Nic, 

Thanks you! 

I thought it had to be unlocked to be able to see it in my issues when I had added it to my screens, but I learned that I just needed to wait a few hours for the field to appear in my issues..

Br,

Felicia

[wouter de wit]

A few hours? Jeez.

[Melissa Gerrier]

We have a locked field to capture our teams and now have a new team to add to that list. 

This is an example of the need to unlock the field is needed. 

How would we go about getting this unlocked?

Thank you

[Nikola Perisic · Accepted solution]

Welcome to the community @Felicia Nieminen !

You can find it here: https://community.atlassian.com/t5/Jira-Software-questions/Unlock-a-locked-Jira-Software-custom-field/qaq-p/1284851

[Nic Brough -Adaptavist-]

Note that only applies to server/DC

[Nikola Perisic]

Exactly

[Felicia Nieminen]

Thanks Perisic & Nic!

Br,

Felicia