How do I send an email with a list of modified issues?

[Davit Mas Martínez]

Hi! I've recently created a Jira Automation rule where, upon receiving a webhook with issues, if they're one of two classes and in either of two states, they are put in "En test" (for US) or "Test" (for anomalies) status, respectively.

Now, I've been asked to make this rule send an email with all of the issues that have been modified. However, I've only been able to achieve the rule sending an email for every single issue that has been modified. How can I do this properly?

[Anthony Morais]

Hi @Davit Mas Martínez 

Taking advantage of Marc's answer, you can develop this automation from one available in the templates and adapt it according to your needs.

[Anthony Morais]

Hi @Davit Mas Martínez 

Taking advantage of Marc's answer, you can develop this automation from one available in the templates and adapt it according to your needs.




Regards,

Anthony

[Bill Sheboy]

Hi @Davit Mas Martínez 

For a question like this, context is important for the community to help.  Please post the following:

• what version of Jira are you using: Cloud, Server, or Data Center
• for Cloud, what type of project is this: company-managed, team-managed, JPD, etc.
• an image of your complete automation rule in a single image for continuity
• images of any relevant actions / conditions / branches
• an image of the audit log details showing the rule execution

Until we see those...

When your rule is receiving the entire batch of issues in a single Incoming Webhook trigger's data, you may be able to iterate them directly for a single email, either with JQL or as data.

But if your rule is being repeatedly called, once for each issue, sending a single email may not be possible without rethinking your rule approach. 

Seeing the specifics of your current rule and audit log will help confirm how to proceed.  Thanks!

Kind regards,
Bill

[Marc -Devoteam-]

Hi @Davit Mas Martínez 

See this KB article for guidance; https://support.atlassian.com/automation/kb/automation-rule-to-send-single-email-for-all-issues-per-assignee-due-next/