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How do I restrict a group from creating specific issue type?

Jacob Piotrowski
September 11, 2020

In our project we have introduced two different ticket types with separate workflows:

BUGS (with bug workflow) reported in lower level environment by group A

and

DEFECTS (with defect workflow) reported in higher level environment by group B

 

I now want to restrict permissions for group B so that they are not able to create BUG tickets while group A can still create both BUGS and DEFECTS.

I believe I should set this up on the create transition in Bug workflow

Screenshot 2020-09-11 at 10.34.28.png

 

And I think it should be set in transition properties but I'm not sure what to put in the property key & property value fields.

 

Screenshot 2020-09-11 at 10.36.40.png

Or perhaps there's another way to achieve this?

 

Thanks

1 answer

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0 votes
DPKJ
Community Champion
September 12, 2020

@Jacob Piotrowski I suggest you go with a validator route, and perform User in Group validation on creation of particular issue type. (Also remember create transition doesn't have support for condition).

Otherwise I think you will need plugins like ScriptRunner.

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