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How do I remove users from Zephyr?

Project X
August 20, 2020

Hi

 

In my billing section, I am seeing that I will be billed $102 next week for the 24 users for Zephyr.  I was wondering if I remove irrelevant users from Zephyr, then I can reduce the bill. But when I went to users and tried to filter the list to find out who are these 24 users who have access the zephyr then in the product filters I did not even find the zephyr.

 

Please help. 

1 answer

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Mikael Sandberg
Community Champion
August 20, 2020

Your billing is based on the number of licensed users in Jira, and any app will be based on that number. So if you have 24 users you will be billed for that for any app you install.

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