How do I push all open issues to the next sprint.

[KeshavRN]

Hi there, 

I need help to transfer issues ( tasks, subtasks, and Bugs) that are allocated to a Sprint to move to the next sprint. 

But when I try to complete the sprint, I do get a pop-up to transfer the open issues but the numbers don't match. I have approx 440 issues in done status, but when I try to complete sprint it shows only 224 issues were done.

Also I have two finish statuses ( "Will not fix" and "Done") 

Would like to move all the issues which are not in "Done" and "Will not fix" into the next sprint.

Please advise how to do the above two?

I am using company-managed projects.

Regards,
Keshav - Product Manager

[Pramodh M]

Hi @KeshavRN 

Welcome to the community 🙂

It seems like your projects issues doesn't have the resolution properly set

The issues which are in To Do and In Progress category are open issues and should not have the resolution set

And the Done Category issues should have resolution set

Search for the resolved issues and see if if matches the board's issues in finished status issues

If not you have to work on properly setting the resolution values and then you can move the open issues to next sprint

Also when moving the issues, the board will lookup the last column only, so it's better to have one column for the finished status

Let me know if you have any queries

Thanks,

Pramodh

[KeshavRN]

Hi Pramod,

Thank you for the reply, 

I have the resolution set in the post function for my issue workflow 

screenshot for ref 


And I manually tried to transition from Done -> done in bulk change. 
But this post function is not getting activated and the resolution filed is still empty.

Regards,
Keshav

[Carlos Garcia Navarro]

Hi @KeshavRN ,

Can you associate both statuses ("Won't fix" and "Done") to the column that is furthest to the right? This way Jira will consider them 'Done'. If you still want to separate the issues, you can create two swimlanes where each swimlane is associated to one of these statuses.

To move all the issues which are not in "Done" and "Won't fix" into the next sprint you could also run a JQL query and do a bulk change where you 'edit' all the issues in the query result to update the 'sprint' field... But this may override the sprint where the work was scheduled originally.

[KeshavRN]

Hi Carlos, 

Thank you for the suggestion and yes this works too. But din't want my project manager to go through this manually every time we change sprint.

But since our resolution is not working, this seems to be the only way :)

[Nic Brough -Adaptavist-]

It is the only way, and you don't need to do anything manually.  A single change to map the "Won't fix" into the "Done" column will fix it all permanently.

[KeshavRN]

@Nic Brough -Adaptavist- 
Thank you for the suggestion. Will recommend this to my team. 
Yup it would be a easy fix if agreeable by the team. 

Also could you please let me know even after adding the post function for updating the resolution field, the resolution field doesn't get updated?

Any suggestions for this

[Nic Brough -Adaptavist-]

It's not a case of "recommedation" or "agreeable" here. 

Your team needs to either start doing Scrum, or establish how they can use a Scrum  tool to not do Scrum.

>even after adding the post function for updating the resolution field, the resolution field doesn't get updated?

I am stuck on this one, the post function should do it.   What error messages or automation failures are you getting?