Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

How do I navigate this new interface?

Bix November 12, 2018

I'm greeted with the default dashboard and no mechanism that I can see to actually discover projects.  I also have no visible mechanism of jumping to bitbucket or any of the other services that atlassian provides.  I feel like I've been sandboxed in a project management hell.

Please help!

1 answer

0 votes
Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 13, 2018

Hi Brian,

On the sidebar, below the Dashboards, you will see the option "Projects" where you can see all the projects that your admin gave you access.
If there is Bitbucket linked on the instance and you have access to it, you need to click on Screenshot 2018-11-13_19-01-49.png on bottom left and select Bitbucket.

Regards,
Angélica

Bix November 13, 2018

At the risk of beating a dead horse, I have no side bar.Screen Shot 2018-11-13 at 3.07.10 PM.png

Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 14, 2018

Hi Brian,

That's odd, the sidebar should appear on the left side:

Screenshot 2018-11-14_18-03-57.png

Have you tried to test using another browser or incognito?
When did this issue start? Is there any other user that has the same permissions as you facing this issue?

Regards,
Angélica

Bix November 14, 2018

Thanks for the troubleshooting there.

Looks like chrome is super happy.  Firefox Quantum 63.0.1 (64-bit) on Mac OS X (10.13.6) seems to be unhappy.  Removing cookies/cache and restarting browser didn't seem to manage to make firefox any happier.

Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 16, 2018

Hi Brian,

I've tested using Firefox, the same version as you are using, but on MacOS 10.12.6 and it worked.
Have you tested on Firefox using incognito mode?
Does it works correctly on Chrome?

Regards,
Angélica

Suggest an answer

Log in or Sign up to answer