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How do I get the mailing address for jira support? I need help with my organizations account.

Mosopefunoluwa Ozowuro
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September 4, 2025

I need to contact jira support asap. I'm not getting any help via the help tab, I need a mailing address. The one I have are the no reply ones. Its urgent please.

1 answer

1 vote
Brant Schroeder
Community Champion
September 4, 2025

@Mosopefunoluwa Ozowuro Welcome to the Atlassian community

You will need to submit a support request here: https://support.atlassian.com/contact/  

The support page now has an AI chat that will try and solve your problem.  To get to support you will need to click the raise a support request link at the bottom.  It will only appear after the AI chat is unable to answer your question.  This is the only way to reach support.

 

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