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How do I get the mailing address for jira support? I need help with my organizations account.

Mosopefunoluwa Ozowuro
I'm New Here
I'm New Here
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September 4, 2025

I need to contact jira support asap. I'm not getting any help via the help tab, I need a mailing address. The one I have are the no reply ones. Its urgent please.

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Brant Schroeder
Community Champion
September 4, 2025

@Mosopefunoluwa Ozowuro Welcome to the Atlassian community

You will need to submit a support request here: https://support.atlassian.com/contact/  

The support page now has an AI chat that will try and solve your problem.  To get to support you will need to click the raise a support request link at the bottom.  It will only appear after the AI chat is unable to answer your question.  This is the only way to reach support.

 

Mosopefunoluwa Ozowuro
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 8, 2025

Hi Brant, thank you so much for your help.

I already did that but it was to no avail, I'll keep trying. 

Thanks, once again.

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