Right now emails from our Jira system have long, non-human readable account Ids whenever someone is tagged in the message. E.g.
[~accountid:5b7579016162c5067c1338a4] [~accountid:5a30007da26b7d32042a5b78] Thanks for the quick fix here!
It makes the email part of the product unusable. How can I convert these to what I see within Jira on the actual ticket?