User is not getting any password reset emails since we reactivated his account. How do I check if their is block on their email address? Nothing in his quarantine or junk folders.
reggie.mena@burberry.com
Hi Rosie,
You need to open a support ticket with Atlassian and have them check the Suppression list for the email address.
https://support.atlassian.com/contact/#/
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