How do I download the invoices for JIRA Cloud Administration training?

[rvercesi]

I need a copy of the invoices for JIRA Cloud Administration #1 and #2 training?

I seen the billing but there's no link to download.

[Andy Heinzer · Accepted solution]

Hi @rvercesi 

There is not currently a way to download this invoice from university.atlassian.com.  The invoices are expected to be emailed directly to the customer after they course has been paid for.  If you cannot find that invoice, you are welcome to create a support case over in  https://support.atlassian.com/contact/#/?inquiry_category=training 

That specific support portal can help to locate these invoices for you if need be.

Regards,

Andy

[Brant Schroeder]

@Andy Heinzer Thanks

[Brant Schroeder]

@rvercesi Can you just print the page?

[rvercesi]

Not really as that would not classify as an oficial invoice and I need those for my company.

[Brant Schroeder]

Let me escalate to Atlassian and see how you can get one.

[rvercesi]

Thank you 

[rvercesi]

Any news? I have the Finance team breeding down my neck about these invoices. It should be a simple process. Can you send them via email to me? I mean the two courses are there, paid for, but I don't have anything to present to our Finance team (and therefore the IRS)...

[Brant Schroeder]

@rvercesi Andy from Atlassian answered the issue.  If you are not able to find the email reciepts from when you registered you will need to submit an issue to the https://support.atlassian.com/contact/#/?inquiry_category=training training support desk.  

[rvercesi]

I have requested a refund as the invoices sent were not correct. Need to do the process again from scratch.