How do I disable the emojis in Jira cloud?

[Sebastien Night]

Hi! We write all our issues in the English and French languages.

Both languages have colons...

But Jira keeps trying to turn every colon into an emoji, so it is virtually impossible to just type the issue content without getting extremely frustrated. (In French, there is always a space before a colon, so every single one turns into an emoji suggestion)

Is there a way to disable the auto-suggestion of emojis entirely?

[Tanguy NODET]

Hello all,

I wrote a UserScript to work around this issue and effectively disable the emoji popup when typing a colon (`:`).

You can find it as a GitHub Gist here: https://gist.github.com/tnodet/0f4d85ed251b6b977ddd8197f64488d2

This works on Jira cloud, as of 2026/02/19.

To install the script:

1. Install the Tampermonkey browser extension (follow all installation instructions, especially the one to Enable developer settings / Authorize user scripts)

2. Open the raw Gist : https://gist.githubusercontent.com/tnodet/0f4d85ed251b6b977ddd8197f64488d2/raw/jira_hide_emoji_popup.user.js

3. This opens the Tampermonkey extension and asks for confirmation

4. Click on "Install"

The script should now be up and running. Check by navigating to your JIRA cloud instance: https://company.atlassian.net/jira. You should see a little red badge with a 1 on the Tampermonkey extension's icon.

Tampermonkey will automatically update the script (it will check for new updates daily by default). You can force an update check by clicking on the Tampermonkey extension's icon > Utilities > Check for userscript updates.

Enjoy!

[Ryan Prater]

[See this comment for the current status of disabling emojis in JIRA|https://jira.atlassian.com/browse/JRACLOUD-78858?focusedCommentId=3129684&page=com.atlassian.jira.plugin.system.issuetabpanels%3Acomment-tabpanel#comment-3129684]

[Sandesh Shetty]

@Sebastien Night  Please find the doc. link for disabling emoji's feature request https://jira.atlassian.com/browse/CLOUD-10789 

You may need to block the urls as suggested in the comment.

[Sebastien Night]

Hi Sandesh, Thanks for your time.

Right now the help search inside my Jira dashboard has this error message :

"We're having some trouble. It's taking us longer than expected to show this content. It's provably a temporary problem."

A search in the doc returns an empty page:

https://confluence.atlassian.com/search/?productName=Jira%20Software&queryString=emoji

(This page is blank on my side.)

Is there any way you could point me to the relevant doc, or at least how to access it?

Thanks for your help,

Sébastien