How do I determine where (or IP) a user is logging in?

[Beau Dobbs]

I am using JIRA Cloud. I want to figure out what IP or machine name a user is accessing JIRA from. Is there a way to do that? I suspect inappropriate use and I'm trying to find out where a user's account is being accessed.

[Robert Massaioli (Atlassian)]

I think that you should raise an issue at support.atlassian.com as you will need to make a request for them to search the access logs on your behalf. The sooner you make the request the better.