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How do I customize the fields in the Jira Cloud for Slack integration?

Grace Ackerman
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September 4, 2020

When I go to create an issue using the Jira Cloud for Slack integration, the only fields that can currently be filled in are Summary and Description. Is there a way to customize this screen so that a screenshot or video can be attached to the ticket created, as well?Screen Shot 2020-09-04 at 11.14.30 AM.png

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Bill Sheboy
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September 4, 2020

Hi @Grace Ackerman  -- Welcome to the Atlassian Community!

According to the documentation, those are the only two fields for create at this time:

https://support.atlassian.com/jira-core-cloud/docs/use-jira-cloud-for-slack/

 

There is a suggestion to make this more configurable, which you may review and vote for here:

https://jira.atlassian.com/browse/JSWCLOUD-18369

 

Best regards,

Bill

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