How do I create an automation that creates multiple linked issues based on assigned team and summary

[Suzi D'Apice-Chen]

I need some help on how to create an automation that would meet the following set of criteria. 

GIVEN the user manually creates a Story issue
WHEN the Team field is assigned "Team A" and Summary contains keywords "Campaign" and the new work item is created
THEN multiple work items are created with different templated descriptions, templated summary and that adopt the same Team field.

We do not want to create a custom issue type for this and will likely want to replicate this automation for different uses based on the different team assigned. 

Is this possible?

[Mikael Sandberg]

Hi @Suzi D'Apice-Chen,

Welcome to Atlassian Community!

You can do this by having multiple automations, maybe one for each team which are then called from the main automation depending on the conditions you outlined above. 

At my previous work I create our onboarding/off-boarding automations that way. My main automation was calling different automation that was creating the linked tickets based on what department the employee was from. 

[Suzi D'Apice-Chen]

Perfect, thank you @Mikael Sandberg . I was thinking that would be the case. 

Would you happen to know the most relevant templates I could refer to to build this automation out? I've had a go but they're returning fails when being run. 

[Mikael Sandberg]

Check out this article I wrote regarding passing data from one automation to another, Using smart values of incoming webhook with Jira Automation. By using the main automation as a dispatcher you can control when your sub automations are called, and if you need to turn one of then just disable the sub automation.

[Suzi D'Apice-Chen]

This is perfect. Thank you @Mikael Sandberg 

[Manav Shah]

Hey @Suzi D'Apice-Chen ,

I think this should be an easy one. 

I have build a dummy for you, see if this works out for you?

[Suzi D'Apice-Chen]

Thank you so much, Manav! let me try this out and let you know