I've inherited (I didn't write it) a plugin which uses custom field values to search for, and then display information from another service (zendesk) on a tab in the default screen of an issue.
The field's raw values are a list of numbers e.g.
IDs: 1234, 1235, 1236
I now need a way to count how many 'IDs' there are (so above example would be 3) and then order a filter based on the number of IDs.
Is this possible? any hints?
This question is similar to https://community.atlassian.com/t5/Jira-Software-questions/Count-or-Sum-of-Custom-Field/qaq-p/241861, but I don't believe JRASERVER-30907 really covers the same thing?
Do I perhaps need to make a new hidden field which counts the number of entries, and then search on that, or do I need to modify the plugin? Any help appreciated, thanks!