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How do I close a Jira ticket that I opened?

Michael Rebman
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October 7, 2022

https://tkts.sys.comcast.net/browse/BSNE-22352

 

I need to close this. Cannot find a close option. This ticket was opened to the wrong group

3 answers

1 vote
Craig Nodwell
Community Champion
October 7, 2022

Hi @Michael Rebman welcome to the community.
We cannot see something that is hosted on your system.
I think for this question you should reach out to either your local Project Admin or Jira Admin.

0 votes
Fabio Racobaldo _Herzum_
Community Champion
October 8, 2022

Hi @Michael Rebman ,

welcome to the Atlassian community!

Probably, based on your workflow, you need Close Permission. You need to ask to a JIRA Admin within your company.

Hope this helps,

Fabio

0 votes
Melo
Community Champion
October 7, 2022

Hi @Michael Rebman, welcome to the community!

As Craig said, we can't access this request. You can probably post a comment on your request asking for an agent to close it or move to the right project. If closing requests are the case for other requests, you may suggest that your local admin show this transition for customers.

Cheers,

Melo

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