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How do I change the time format? For 24 hours

Мочалов Илья August 10, 2018

5 answers

2 accepted

1 vote
Answer accepted
Manon Soubies-Camy
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August 10, 2018

Hello @Мочалов Илья,

@Francesc_Arbó's link will work if you're on Jira Server, but it looks like you're on Jira Cloud so you'd rather go to this link: Configuring the look and feel of your Jira applications > How to change date and time formats.

Hope this helps!

- Manon

Francesc_Arbó
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August 10, 2018

Sure, you're right. This is a certification exam question :-P

1 vote
Answer accepted
Francesc_Arbó
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August 10, 2018
Мочалов Илья August 14, 2018

Thank you @Francesc_Arbó. This is a working answer. Troubled that it was given for the server version. It turned out that in this part of the solution for the cloud and the server are identical.

1 vote
Мочалов Илья August 14, 2018

Hilda from the support service helped. I publish a working answer:

  1. Go to Jira Settings > System > General Configuration
  2. Click on Advanced Settings
  3. Locate jira.date.* and replace the current value with the value below respectively and click Update :

jira.date.picker.javascript.format=%e/%b/%y6. 

jira.date.time.picker.javascript.format=%e/%b/%y %H:%M7. 

jira.date.time.picker.java.format=dd/MMM/yy H:mm

jira.date.picker.java.format=dd/MMM/yy

Manon Soubies-Camy
Community Leader
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August 14, 2018

Thanks for the update @Мочалов Илья!

Timo Laru January 23, 2020

These settings don't seem to have any effect whatsoever (Jira Cloud) :/

Like Sander Alberink likes this
Sander Alberink
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February 6, 2020

Same here, these settings no longer seem to have any effect anylonger. Is this a bug?

Timo Laru February 19, 2020

@Sander Alberink Do you see the time formats on the bottom of the "Look & Feel"  page in Jira settings (https://your-instance-name.atlassian.net/secure/admin/LookAndFeel!default.jspa?)? They should be there, and changing should have immediate effect.

SBC
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May 13, 2020

I Had this working until 1-2 weeks ago, now it is ignored (back to 12-hrs am/pm)

0 votes
lic-it@sbercloud.ru November 27, 2020

Hi All!!

How to change time format to 24h on BitBucket Server?

0 votes
Мочалов Илья August 10, 2018

Thanks @Francesc_Arbó@Manon Soubies-Camy.

Unfortunately on my cloud version, changing the time format in the basic setting (http://prntscr.com/kh0wuh), did not change the display in the custom field (field: http://prntscr.com/kh0z6r).

Are there any other ideas?

Manon Soubies-Camy
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 10, 2018

Ah, indeed, I didn't understand you wanted to change the date/time picker format. I'm not sure you can change that in Cloud, you'd better reach out to Atlassian support to check if they can do it for you.

Мочалов Илья August 10, 2018

Thank you! I'll go to Atlassian support...

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