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How do I allow users to edit the priority field?

Chuck Kozak
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August 8, 2018

We are using Jira cloud with almost no customization.  I just want to add the priority field and allow it to be edited.  The field appears but it is not editable.  I thought I needed to add the priority field to the edit screen  but the edit screen does not appear as an option of screens to which the field can be added.

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Alexey Matveev
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August 8, 2018

Hello,

Go to the project settings -> Screens and edit the screen for the edit action.

Chuck Kozak
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August 8, 2018

Thanks.  Three screens are listed on the "View Screens" screen: Default Screen, Resolve Issues Screen, and Workflow Screen.  I clicked on Configure for all of them.  They all list Priority in the Field Tab.  The Priority field appears for issues but the field is not editable.

When I click the Edit button, the pop-up window does not have the Priority field.  So I am unable to edit the field.

rgillman
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August 9, 2019

Any update on this? I am also using Jira cloud and I am facing the same issue.