How customized Done status

[Daisuke Fujioka]

I customized the status of  created "ACCEPT" and "NOT ACCEPT" as Done status.

However, even if the ticket status is "ACCEPT" or "NOT ACCEPT", it will not be considered as a "Completed issues" (see the image below).

Wouldn't a customized status be considered a "completed issue"?

Also, do you understand that story points will not decrease on the Sprint burndown chart unless it is a "completed task"?

[Fabio Racobaldo _Catworkx_ · Accepted solution]

Hi @Daisuke Fujioka ,

a ticket, in order to be completed, should have a resolution set.

Please, verify that the transition that move your tickets in a completed status allows users to set resolution as mandatory.

Hope this helps,

Fabio

[Daisuke Fujioka]

@Fabio Racobaldo _Catworkx_ 

thanks for your reply.

[Fabio Racobaldo _Catworkx_]

you're welcome @Daisuke Fujioka