How can i set approver from AD manager field?

[GG]

Hi,

I have department head approval in my workflow. I want set approver field in my automation rule from Active Directory's "manager field". 

How can i do it in JSD?

Sincerely

Hamid

[Josh Steckler · Accepted solution]

Interesting.

Will need an add on to accomplish this.

This one comes to mind.

https://marketplace.atlassian.com/plugins/com.intenso.jira.plugins.ad-integration-manager/server/overview

I think it could pull in the manager attribute, then you can use a postfunction on the create issue transition to put it into the field you're using for approvals. Assuming the data comes into Jira as the same format as the username....

[Amaresh Ray – Multiplier]

Hi @GG @josh 

You can automate routing of approvals to managers from Azure AD using the Multiplier plugin:

https://marketplace.atlassian.com/apps/1224807/multiplier-azure-ad-and-okta-operations-for-jira?hosting=cloud&tab=overview

This uses post functions to pull in the manager from AD and insert that into the Approvers field in Jira. See this for more details: https://docs.multiplierhq.com/article/18-how-to-route-jira-service-management-approvals-to-azure-ad-manager

Here's a quick 90 second demo:

https://www.loom.com/share/61c1b3232e5b4008bb2794b71fb72743

Amaresh