The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

How can I restrict create ticket to users for certain projects

Trena Norcia
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
August 18, 2020

When a user selects create ticket I would like to only;y offer projects they are working on?  Is this done by creating a group with the members for that project and then the permissions scheme only to the projects they are assigned to?

2 answers

1 accepted

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

Post a new question

0 votes
Answer accepted
John Funk
Community Champion
August 18, 2020

Hi Trena,

You need to grant Browse Project permission only to the roles that you want to see the project. 

0 votes
Mikael Sandberg
Community Champion
August 18, 2020

I would recommend using project roles instead of a group, that way the project admin can manage who belongs to that role. If you use a group you need Jira admin permissions in order to add remove users. Have a look at How do Jira permissions work?, it gives you good overview of how roles works.

Trena Norcia
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
August 18, 2020

Thanks that seemed easy enough - I created a project role for a project then I went into the [project and added people only the person I created the role for and the project role.  However everyone on other projects can still create the tickets???  What step did I miss?

Mikael Sandberg
Community Champion
August 18, 2020

As @John Funk mentioned, you need to change the permission scheme and limit who can browse the project. Or create a new permission scheme if you do not want to affect any other projects that you have.

Like John Funk likes this