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How can I restrict Product discovery "Creator" access to only 3 users with over 20 Jira org admins?

NAYANA
Contributor
February 12, 2024

How can I restrict Product discovery "Creator" access to only 3 users while having over 20 Jira org admins?

We don't want to sign up for the standard tier yet. We would like to evaluate, prepare a proof of concept, get buy-in and get everyone onboard for product discovery.

I am unable to limit creators to 3 since we have over 30 Jira org admins. Do Org admins get creator access by default? Why can't I restrict access at product level?

What is counter intuitive is - although Org admins have super access to all products and all admin functions - they still cannot configure boards and dashboards, plans created by other users. sigh! this is definitely an anomaly. 

1 answer

1 vote
Bill Sheboy
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February 12, 2024

Hi @NAYANA 

In this article about the transition of JPD from beta to general release, it describes how to restrict JPD access to only some (or none of) the various admin levels:

https://community.atlassian.com/t5/Jira-Product-Discovery-articles/ACTION-REQUIRED-how-to-move-from-Beta-to-the-Free-or-Standard/ba-p/2355268

Kind regards,
Bill

Walter Buggenhout
Community Champion
February 12, 2024

Adding to @Bill Sheboy 's answer - not directly related to the JPD question - having over 20 org admins does not sound like a healthy situation. Unless you are managing many thousands of users across multiple regions (which may be the case of course), I would dare to suggest having a look at that and see if that is really necessary ...

But that is a different topic, obviously.

Like Bill Sheboy likes this

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