How can I require a new comment for every Jira workflow transition?

Hi @Niranjani 

For each transition that requires an additional comment:

• Add a "Request input" > "Show a screen" and create an empty screen (no fields). You can reuse this screen for the other transitions.
•  Add a field validator that checks if the comment field is modified.

Hi @Niranjani !

You're spot on in your analysis: standard field validators on transitions check if the field itself has content on the issue, so once a comment exists from a previous step, the rule passes automatically!

The comment from @Geert __ 2improveIT is on the right track, and using a transition screen is indeed the best way to solve this. Because the default transition screen always includes a Comment field, you don't even need to add any fields to the screen itself!

Here’s the step-by-step to enforce a fresh comment on every transition:

1. Create/Select a Transition Screen: Create an empty screen (no fields added) or use an existing blank transition screen.

2. Assign to Transition: Edit your workflow, select the transition, and set Show a screen to your empty screen.

3. Add the Validation: Under Validate details, add a Validate field rule with:

   • Validate that field: Isn't empty

   • For field(s): Comment

   • Error message: (Your custom error message, e.g., "A comment is required to perform this transition.")

Repeat this for each transition where you want to mandate a comment, and it will require a brand-new comment input every single time!

Hope this helps!

Thanks @Geert __ 2improveIT and @Jean Horn !

Everything is working as per my requirement. I have followed the same steps which you have suggested.