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How can I permanently delete my Atlassion(Jira) Account

Dilip Singh
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November 25, 2021

Whenever I am going to delete this account from Account Preferences it is showing like

"Your account is managed You can't deactivate or delete your Atlassian account because it's owned and managed by an organization. Contact your organization's admin for assistance."

 

and I am organization's admin self So what is problem So i can't delete this account.

 

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Nic Brough -Adaptavist-
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November 25, 2021

The "delete account" from account preferences only works for non-managed accouts, it's for when you are trying to delete an account you yourself own.

Managed accounts can only be deleted by the organisation that owns them, they cannot be deleted by the person the account is for.

This is a little confusing for organisation admins, because it now looks like they can't delete an account despite being admin, but it does make sense.

You need to go via the organisation admin to delete the account (it still won't let you if the account is the owner of any products)

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