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How can I notify both the reporter and the assignee whenever anyone comments on a ticket?

How can I notify both the reporter and the assignee whenever anyone comments on a ticket?

Hi Team,

I'm stuck and need some help. Can anyone guide me on how to implement this automation?

Thanks in advance!

3 answers

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2 votes

Answer accepted

Hi @Ashok Shembde

Could you update the notification scheme instead ?

Configure notification schemes | Atlassian Support

Regards

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1 vote

Hi Ashoka,

Go to Project - >Project Settings -> Notifications-> Internal Notification.

Here find: Someone made a comment and add: Current Assignee and Reporter.

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0 votes

Hello Ashok,

make reporter as watcher for the issue using automation and configure the notification scheme by selecting watcher and Assignee.

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How can I notify both the reporter and the assignee whenever anyone comments on a ticket?

3 answers

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