How can I move issues automatically from one status to another?

[Jesse Hilton]

I want Jira to change the stage of a task automatically without me doing it manually. For example, when a developer finishes work on a task, it should automatically move from ‘In Progress’ to ‘Code Review.’ How do I set this up?

[Valerie Knapp]

Hi @Jesse Hilton , thanks for your post.

When you say you want the work items to move automatically, how does the system know 'when the developer finishes work on a task'? Can you not just enable developers to be able to transition the work items when they have completed their work?

If you are thinking to use automation, Atlassian has a library of worked examples to help you get started here - https://www.atlassian.com/software/jira/automation-template-library/rules#/rule-list?systemLabelId=all&page=1&pageSize=20&sortKey=name&sortOrder=ASC 

Generally speaking for an automation, you need a trigger and an action. In this case, I would have thought the trigger was the developer finishing their work but I don't know how they would indicate this, if there is a custom field or flag in the work item. If so, when developers finish their work and fill in a custom field or something, that could be the trigger for the action of transitioning the work item.

Please review the automation rule library and let us know if you have any questions or need more help.

Best wishes

[Evgenii]

Hi, @Jesse Hilton 

It's impossible to implement what you want without triggers that can execute the transition. You need to identify what event could serve as a trigger and then create an automation rule to perform the required transition when that event occurs.

Here are some feasible options:

1. Create a scheduled rule that transitions issues which are in a specific status and haven't been updated for a defined number of days.
2. Set up a rule that automatically transitions the parent issue to "Done" once all linked issues have been resolved.
3. If you have Bitbucket or GitLab integrated, use repository events (such as code commits or pull request merges) to trigger the necessary issue transitions.

[Nikola Perisic]

Hello @Jesse Hilton 

What is considered work do be done? A comment has been added, a status has been changed? What role has been assigned to a developer in your permission scheme? Assuming it's developer.

For status change, you can set your automation rule like this:

• Trigger: Work item transitioned
• Condition: If Assignee is in role <role name goes here>
• Action: Transition work item

This depends on your project setup.