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How can I know how is the admin?

dojinkim
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August 13, 2025

 

Our company want to set up Jira.

But someone created the organization info in the past, so we don't know who is the admin. So No one can control as a admin account.

 

Can we set a new admin of our organization???

1 answer

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Trudy Claspill
Community Champion
August 13, 2025

Hello @dojinkim 

Welcome to the Atlassian community.

I would start by checking with the people in your technical support team, or your purchasing team who might be receiving the bills for the products to which you subscribe.

If you can't find the information that way, you can contact the Billing/Licensing/Purchasing Support team by completing the form at this location:

https://www.atlassian.com/company/contact/purchasing-licensing

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