How can I import Stories and Subtask from one csv?

[Jaclyn Cribley]

I know from this help file this can be done. 

https://confluence.atlassian.com/adminjiraserver/importing-data-from-csv-938847533.html

But when I try to use the import wizard, "Parent ID" no longer shows as an option. When I asked my Atlassian admin, they said it was due to this change or "Parent" field being rolled out.
https://community.atlassian.com/t5/Jira-articles/Introducing-the-new-Parent-field-in-company-managed-projects/ba-p/2377758/page/8#U2783727

However, when I try to use "Parent" in the Wizard, it fails. Is there a step a I need to ask the admin to take?

[Samuel Gatica (ServiceRocket)]

Hi @Jaclyn Cribley 

Take a look at these docs: 

• CSV import Parent-child mapping
• Unable to find the IssueID and ParentID fields when importing parent-subtask relationships via External System Import - CSV 

Hope it helps!

Best regards

Sam