How can I find the dates that marketplace apps were installed on my site?

[Joe Doherty]

Is there a way to identify when a Marketplace app was installed on a site? We are doing an audit of all our Jira and Confluence apps and want to get a better understanding of how long an app has been in use.

I looked through the Jira app audit log only goes back 90 days. I guess a manual way would be to look through billing history (if it is a paid app).

Thanks!

[Robert DaSilva · Accepted solution]

Hey @Joe Doherty ,

It appears there is an Audit Log available for Admins that display the date an app was installed. Here's how I got there.

On Jira, click the settings cog, then Apps. You should be prompted to go to the Admin Hub, but I was given the ability to see an Audit Log.

When viewing the Audit Log, you can see history related to when apps were installed.

Hope this helps!

Robert

[Robert DaSilva]

It seems in the main Audit Log within admin.atlassian.com, you can filter down to App Installed events. This should help surface all app install events across your site or organization.

[Robert DaSilva]

It does seem the built-in Audit Log is also limited to 180 days of history. Anything beyond this I believe you're correct in that you'll need to look through billing history. You can also try searching your email for the notifications Atlassian sends about installed apps.

[Joe Doherty]

Thank you Robert! It does appear that the ability to audit these install activities are limited to 180 days.

I have just started working with a new client, so I don't have the benefit of saved email notifications for app installs. There have been numerous admins over the years and several migrations/consolidations that add some complexity to the environments.