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How can I display the epic name in a rule?

Natalia Mojica
Contributor
April 10, 2024

Hello, I created a rule so that every time someone creates an epic, jira automation sends me an email with the name of that epic (I use this, but the field {issue.summary} is not working)

  • A new epic/project ({issue.summary}) was added to the creative board by [~accountid:{{issue.reporter.accountId}}]

 

For example, if the epic is: epic2024 created by Natalia:

  • A new epic/project (epic2024) was added to the creative board by Natalia

2 answers

2 accepted

0 votes
Answer accepted
Collista Lewingdon
Community Champion
April 10, 2024

Short answer is your smart language is deficient {issue.summary} needs to be {{issue.summary}}.

Below are steps/long answer for setting up this automation using Jira Automation:

  1. Navigate to Automation: Log in to your Jira instance and go to the project where you want to set up the automation.

  2. Create a New Rule:

    • Look for an option like "Automate" or "Automation" in your Jira interface.
    • Click on "Create rule" or "Create new rule".
  3. Set Trigger:

    • Choose the trigger event. In this case, select "Issue created".
    • Specify the issue type as "Epic".
  4. Define Conditions (if needed):

    • Optionally, you can add conditions such as project or issue type to narrow down when this rule should run.
  5. Add Action:

    • Choose the action "Send email".
    • Enter your email address in the recipient field.
    • Customize the email subject and body using available variables like {{issue.key}} and {{issue.summary}} to include relevant details about the epic.
  6. Save and Enable:

    • Save your rule and ensure it's enabled.

If my answer helps your resolve your issue please select it as the accepted answer. 

0 votes
Answer accepted
Jack Brickey
Community Champion
April 10, 2024

Hi @Natalia Mojica , can you try {{issue.key}}?

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