How can I disable requiring customers to create a Service Desk account?

[j n]

I don't want customers to have to create a JIRA account to submit tickets.

Screen Shot 2017-02-22 at 5.36.20 PM.png

[Nic Brough -Adaptavist-]

Users are an integral part of JIRA, it can't identify, reply to, report on, or interact without accounts

You can disable the requirement to have customer accounts, but you might as well turn off Service Desk, as there's very little it can do with a single dummy account that it can't talk to.

[Julian Norton]

I don't mind giving the customers the ability to create accounts, I am trying to figure out how to remove the requirement.

[Nic Brough -Adaptavist-]

The only way to remove the requirement is to strip all the functionality out.  It's a requirement for a number of reasons, as above.