How can I attach a contact to my email ?

I am trying to carbon copy a contact in an email sent to one of our client but I can't find the field that allows me to do so.

1 answer

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Hi Marion, welcome to the Community. There are a number of ways to notify users other than the reporter or assignee in Jira.

Watcher - if the user has a license in Jira they can be added as a watcher to an issue. As a watcher they will receive all updates as configured under Notifications.
Automation - if the individual is not a Jira user consider setting up Automation rule(s) to send an email based upon some trigger.
Addon - there are various addons that could achieve notifications if desired or necessary but the above two OOTB solution should meet your needs.

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