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How can I attach a contact to my email ?

Marion Gohin
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September 21, 2020

I am trying to carbon copy a contact in an email sent to one of our client but I can't find the field that allows me to do so. 

1 answer

0 votes
Jack Brickey
Community Champion
September 21, 2020

Hi Marion, welcome to the Community. There are a number of ways to notify users other than the reporter or assignee in Jira.

  • Watcher - if the user has a license in Jira they can be added as a watcher to an issue. As a watcher they will receive all updates as configured under Notifications.
  • Automation - if the individual is not a Jira user consider setting up Automation rule(s) to send an email based upon some trigger.
  • Addon - there are various addons that could achieve notifications if desired or necessary but the above two OOTB solution should meet your needs.

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