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How are rule runs counted

Relja Mihajlovic December 2, 2023

I know this question was asked before but I still don't fully get it.

I'm on a free plan and I have 100 rule runs per month so I am curious how they are counted.
I read somewhere that there are global and project based rule runs and that the project once are unlimited. Is that true? Because I only intend to use the project once.

If that is not true, or even if it is, I would still appreciate if someone could explain how they are counted.
Lets say for example I make a rule that goes trough every task in a board (for example 20, 30 or more tasks), does that count as 20, 30 rule runs or just one rule run?

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Bill Sheboy
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December 2, 2023 edited

Hi @Relja Mihajlovic -- Welcome to the Atlassian Community!

The packaging model and rule execution limits changed at the start of November.  Please review this information completely to learn the impact for your usage: https://www.atlassian.com/blog/announcements/cloud-automation-packaging-update

Answering your specific example depends on what the rule does, as some rule actions count toward the execution limits and some do not.  The article I linked above will explain what "counts" toward the limits.

In addition, there were always service limits for rules, such as total execution time and number of emails sent, per a time box.  Please look here to learn about those service limits: https://support.atlassian.com/cloud-automation/docs/automation-service-limits/

Kind regards,
Bill

Relja Mihajlovic December 6, 2023

Hi Bill,

Thank you for taking the time to write your answer and for sharing the relevant links. I'll check them out.  

Best regards, 
Relja  :)

Like Bill Sheboy likes this

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