How To Make Auto Create ticket using email with Special TAG / Subject

[Muhamad Ismail]

Dear Jira Team,

I Need your help about jira application because now i need automatic mapping ticket based on Hastag or Subject with source from email. Can you guide me how it can?

Thanks

Ismail
PT. Citarasaprima Indonesia Berjaya

[Deleted user]

Hi @Muhamad Ismail,

Yes, you can do this through mail handlers. Please refer to this documentation.

Regards,

Gangavath Kishore Kumar.