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[How] Change User Mention Display from Username to Full Name

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September 30, 2025

Hello,

We need assistance configuring JIRA to display full names instead of usernames when mentioning users in comments.

Current: [~username]
Desired: [~Fullname]

JIRA Environment: [JIRA DATA CENTER]

Please advise on the configuration needed to display full names in user mentions.

Thank you.

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