Hiding team member activity from another one in JIRA

[Fabian Fritz]

Hi,

we're getting assistance in development by another company but we also need to discuss tickets with our customers. But because the customer shouldn't be aware of external resources and only see our changes, we had to keep track of another Ticket repository in the past.

Therefore I would like to know if it's possible somehow to completely hide certain JIRA users(our external workers) from others(our customer accounts). If a ticket was resolved by an external developer, the assignee should be displayed to the customer as one of ours (or shouldn't be displayed at all)

[Felipe Kraemer]

Hi Fabian,

Should external workers have access to the same projects as your customer accounts have?

• If not, you can configure project-level permission schemes in JIRA and grant access to some users and deny access to others:
  https://confluence.atlassian.com/display/JIRA/Managing+Project+Permissions
• If yes, I'm wondering if you could try to edit the 'Assignee' field visibility:
  https://confluence.atlassian.com/display/JIRA/Specifying+Field+Behaviour