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Help with upgrade

Alex Augustin
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July 19, 2021

Hello,

Please contact me about upgrading out version of Jira. I'm also having issues accessing the system with my admin user profile, but i have no issues as a dev.

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Nic Brough -Adaptavist-
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July 19, 2021

Where are you stuck?

Alex Augustin
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 19, 2021

Well, let's deal with the access issue first. So i created a new admin account and i was able to access my projects again. which suggests there was an issue with the admin user account.

I am not yet ready to proceed with the upgrade. I will reach out a little later.