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Help linking tickets together.

David Hutton
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 12, 2026

How do I get human assistance instead of browsing countless help articles?

4 answers

4 votes
Ajay _view26_
Community Champion
January 12, 2026

Hi @David Hutton 

Welcome to the Atlassian community! 

The Atlassian Community is your best resource for bypassing general help articles and connecting directly with human experts, including other users, marketplace partners, and Atlassian staff.

However, to get a helpful response quickly, you need to be specific 😊

 

Cheers

Ajay

David Hutton
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 12, 2026

I need help linking to Service Request tickets to each other. In the pre cloud this was easy.

3 votes
Prachi Bolar
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 12, 2026

hello @David Hutton 

Welcome to community :) 

In general this is the link https://support.atlassian.com/jira-service-management-cloud/docs/link-issues-pages-and-app-content-from-the-issue-view/ that talks about linking request

I have created a ticket on your behalf to the team and you should have received an email for the same for support.

Please feel free to comment on the ticket

Thank you,

Prachi

 

0 votes
Shalini Pradhan
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 12, 2026

Hello @David Hutton ,

Good day! Welcome to Atlassian Community :)

As @Prachi Bolar mentioned, a support request has been created, engineer will reach out to you soon, please keep an eye on your email box.

Thank you

 

0 votes
Mohanraj Thangamuthu
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 12, 2026

Hello, Good day. Please create a ticket at https://support.atlassian.com/contact/

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