Help Upgrading Jira to Version for export to cloud hosted

[robert-campbell]

Description

I have a self hosted version of jira V6.2
I want to move to you cloud hosting
I exported the data but this would not import to the cloud hosted instance.
I upgraded my 6.2 to 7.5 this failed ----- too big a jump.

Q what is the least version of Jira I can export/import to the cloud host ?
Q can I get to that version from 6.2 directly or do I need an intermediate step.

[Nic Brough -Adaptavist-]

You need to upgrade to 6.4, then 7.0, then 7.7, then the export and import on Cloud will work.

[robert-campbell]

Thanks for your prompt reply

You suggest that I need to go as far as current release 7.7 before the import will work?

Would 7.0 not import?

Robert

[Nic Brough -Adaptavist-]

No.  We recently tried a 7.5 to Cloud direct and that failed, and needed to go to 7.7

[robert-campbell]

Gaaaaad what a PITA

Thanks for the feedback.

Robert