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Help Needed: Removing Unused Users from Jira Apps

Help Needed: Removing Unused Users from Jira Apps

Hello,

I'm reaching out to you because I'm looking for a way to remove users from Jira applications. Currently, in our company, there are 19 of us using Jira, but not all 19 users are using certain applications, such as this one (screenshot) JXL:

Do you know if it's possible to do this? Could you please tell me how?

Thank you in advance for your response.

Wishing you a wonderful day.

1 answer

1 accepted

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Answer accepted

Hi @marion.hillion ,

I don't think it is possible to remove users separately from an add-on because
"Jira Cloud apps are priced based on the maximum number of users of Jira products on your site."

Check more details here: Understand billing for cloud apps | Atlassian Support

Regards,
Mayuresh

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Help Needed: Removing Unused Users from Jira Apps