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Hello, maybe you know why is the card number crossed out in Jira's ticket ?

Вікторія Процюк
July 20, 2022

Card number crossed out in Jira's ticket

2 answers

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0 votes
Walter Buggenhout
Community Champion
July 20, 2022

Hi @Вікторія Процюк,

That is because there is a value in the resolution field on your issue. That means the issue is completed and no more work is expected to be done on it.

Hope this helps! 

Вікторія Процюк
July 20, 2022

Thanks, it's really helpful for me

0 votes
John Funk
Community Champion
July 20, 2022

Hi @Вікторія Процюк  - Welcome to the Atlassian Community!

It means the issue has been resolved. In other words, the issue has a resolution or the resolution field is not empty.

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