Hello, My Jira Cloud site (space-k.atlassian.net) was deactivated due to inactivity. It has been

[Lara Raafat]

Hello,
My Jira Cloud site (space-k.atlassian.net) was deactivated due to inactivity.
It has been inactive for a long time, but I want to check if there is ANY possibility to recover the data.

[Marc -Devoteam-]

Hi @Lara Raafat 

If it has been inactive for more than I think 60 days, then the data will be deleted and non-revoerable.

To be sure, you can raise a support request here.

[Nikola Perisic]

Hi @Lara Raafat 

After 120 days of inactivity, your instance gets deactivated automatically. I've requested support from the Atlassian support engineers. They will reach out in 2 business days.