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Having issues viewing tickets on mobile?

Lara Koch
Lara Koch
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July 21, 2013

Hi,

When I try to view tickets on my mobile device (smartphone and tablet), I can't scroll through the ticket. This happens on any browser on the device I use - Chrome, Safari, 1Password. It really inhibits my ability to comment and work on tickets. Thanks.

-Lara

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Michael Knight
Michael Knight
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 22, 2013

This is a known issue: https://jira.atlassian.com/browse/JRA-33889

Only JIRA's mobile interface is supported with these devices, so most likely the fix will be to ensure that the mobile version is displayed instead of the desktop version on these devices.

This is mainly an issue for the iPad, which currently is shown the desktop version instead of the mobile version.

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