Hello @City College Veterans
Those codes are useful only to Atlassian Technical Support to help them find relevant information in log files. You should report that problem to your Jira Administrators and they will be able to open a support ticket with Atlassian.
We are a user community, not Atlassian Technical Support nor the administrators for your Jira instance. We don't have access to your instance. We can only offer advice on options for investigating your issue and solutions you might try.
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