Has anyone seen the error 1N60SKR when creating a new issue?

[Daniel Marturano]

Every time I try to create a new issue I get the above error. It's very non-descript and search for the error code pulls up nothing.

[John Funk]

Hi Daniel - Welcome to the Atlassian Community!

A couple of things to try:

Try another browser. 

Try the browser with Incognito mode.

Check the permission scheme for the project to be sure that you have the Create Issues role. 

[Daniel Marturano]

Neither Incognito mode nor a different browser made any difference. I should have permissions to create issues in the project(s) I am working on, but with this error that shouldn't matter. I am getting the error message before being able to enter any information into the "Create Issue" window.

In my case, I press the yellow "CREATE" button at the top of the window. A popup shows up with the Project, Issue Type, etc. That popup closes after a few seconds and I get that 1N60SKR error.

[John Funk]

You should probably go ahead and create a support ticket with Atlassian. Please post back here with the resolution for future readers.

https://support.atlassian.com/contact/#/

[Daniel Marturano]

Unfortunately, I can not create a support ticket, which is why I was here instead. Our account is setup so only certain people can create those tickets, and I am not one of them.

I have contacted our internal support staff. Hopefully they will be able to submit a ticket. I will try to post a resolution, but I may never know the how/why, just that it works again.

[John Funk]

Understood - if you can't get them to create it or get decent feedback, post back here. 

[Daniel Marturano]

I had been removed and/or was no longer a part of any of the projects. I was added back to all of them and that solved the issue.

Why I was no longer part of them is unknown.

[John Funk]

That was my reference to the Permission scheme above  ;-)