Has Jira 8.0 affected notifications?

[Katrina_Masiak]

Since the upgrade, we have noticed several missed notifications. Users no longer receive emails when:

1- they are assigned to an issue

2- they are mentioned in a comment

Is this a bug? I have confirmed that the new "batching email notifications" feature is NOT on and no changes have been made to the notifications scheme.

[Kian Stack Mumo Systems]

Katrina,

An upgrade doesn't typically impact your data. There could be a bug in the environment that was introduced with Jira 8.0.

It appears that there are at least some issues with notifications in 8.0.1 https://jira.atlassian.com/browse/JSDSERVER-6253?_ga=2.265981004.210367485.1561384122-1061587063.1493399982 so it is possible you are also experiencing a bug.

Have you checked your mail error queue to see if those items aren't able to be sent? What about the outgoing mail log?

Thanks,

Kian