Hand over free plan org/ site/ instance to customer

[Sascha H_]

Hi,

I'd like to sketch out a scenario:

My customer asks me: 'Hi, can't we do this in Jira Cloud?'

'Well, we can for sure check it out. There is this handy 10 users free plan.'

1. I create an Org 'ACME Test corp'.

2. I create a jira site: 'theirprojectinjiracloud'

3. I configure the workflows and issues and what ever else they wanna try, maybe adding some apps.

4. I do not verify the domain.

5. I invite them.

6. They test it for some time and go: 'We really like it, but there is a problem!'

....?

'We kinda use it produtive-ish already'

Now the questions I have in this context (asking for a friend):

1. Is there a way to hand it over?

"This" either being the whole org, including renaming it, or only the jira site in it, including renaming it.

2. Is it possible to move sites from one org to another? In case i'm lazy and skip step 1 above and start with step 2. Renaming the site seems to be an option, i saw.

There is a chance that the scenario includes an even bigger unit at the customer which will eventually create the big, official org on atlassian.net. So renamed 'theirprojectinjiracloud' needs to go there later. Tiny chance.

I'm happy to go through the relevant documentation myself, if only someone would be so kind to point me to it.

Many thanks,

Sascha 

[marc -Collabello--Phase Locked-]

If it's a single site, you can invite your customer and make them admin.  Afterwards they can remove you as admin, and they become the "owner".

[Sascha H_]

Hi @marc -Collabello--Phase Locked- ,

thanks for your reply!

You refer to the org-admin role? Effectively handing over the whole org?

Do you happen to have insights in the moving-sites-from-org-to-org issue?

Thanks in advance,

Sascha