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HEELP!! PLEAASE!! not able to assign issues to user

dora douik July 24, 2017

Hello I'm a JIRA administrator,

We have a project where 2 people work, each one has different tasks.

When I created the project I put one of the two people (User 1) as project manager and I assigned him some tasks and when I try to create other tasks and assign them to the other person (user 2), it does not work, I get a message in red:

not able to assign requests to user 'user 2'

it seems that I can only assign tasks to the project manager or the administrators.

can you please help me!!

1 answer

0 votes
Nic Brough -Adaptavist-
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July 24, 2017

Check your permission scheme - user2 does not have "assignable user" permission.  (Note - do not mix that up with user1's "can assign issues" permission)

dora douik July 24, 2017

What should I choose to give user 2 authorisation from the following list?

Capture.PNG

Nic Brough -Adaptavist-
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
July 24, 2017

Whichever one of those roles grants "assignable user" in the permission scheme.

dora douik July 24, 2017

ok thank you I will try

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